Yes! We work closley with all our artists and are happy to help create your special piece of jewellery or artwork. Special orders require a deposit of ½ the total price, are non-refundable and non-exchangeable from the time the order is placed and may be canceled only within the first 48 hours. Timing and pricing will vary by artists. Customized items including sizing and special orders are not eligible for return.
We respect individual's art budgets and so do allow purchases over time. Discuss this option with us.
All of the artwork in our collections has been hand-fabricated. As with any product, natural wear and tear might result in a piece becoming damaged or broken. We urge you to contact us and send images for evaluation. This usually means it is sent back to the studio of the artist who originally made it so it can be repaired to their specifications. This process may take 2-8 weeks and, depending on the situation and may have an associated charge to be paid only to the artist or repair professional. If you have any questions about this process, please call.
While we make every effort to keep the inventory on our website up-to-the-minute, it is possible that a piece of art will remain on our site after it has sold from the gallery. When this occurs, we will notify you whether if it is something we are able to order again for you. If it isn't, we will cancel the transaction and you will not be charged.
We try to ensure that everything on our site is correctly priced and described. It is possible that we might occasionally make a mistake. Should this happen, we reserve the right to cancel any transaction and refund the full amount back to your card.
We respect your privacy and do not share your personal contact information or maintain your credit card information on file. Your personal purchases are private.